Shipping & Returns

SHIPPING & RETURNS

All goods on my website are made by hand. Sometimes there may be a wait until more products can be made. Items that are in stock will be delivered within 4 working days. If items are out of stock I will aim to dispatch your order within 2 - 3 weeks. 

If, for some reason, we do not meet this delivery time, we will of course inform you as soon as possible.

RETURN & EXCHANGE POLICY

If a product does not meet your expectations, you can return your order, undamaged and unused within 14 days of receipt.

I will process any refund due to you within 30 days of the day I receive your cancellation.

 

Studio Timmerman is not responsible for any loss or damage during transport. Therefor, pack the items very well and be sure that they don't touch the sides of the box.

Studio Timmerman can not cover te cost of returning unwanted products, nor refund the initial delivery cost.